Terms and Conditions

Terms and Conditions for Repair, Service, Sale and Purchases

Payment and Credit Terms

Terms are Net Thirty (30) days from the date of each invoice subject to the buyer maintaining good credit arrangements with Hospital Warehouse LLC. If good credit cannot be established, the terms are cash on delivery. Business or Personal check and all major Credit/Debit Cards, Bankers Draft or BACS Transfer are acceptable methods of payment. All goods remain the property of Hospital Warehouse, LLC until paid for in full. Monies that remain outstanding by the due date will incur late payment interest at the rate of 2% per month. Hospital Warehouse, LLC reserves the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance is not paid in full. In such circumstances, you shall be liable for any and all additional administrative and/or court costs for the collections of money owed from purchases or repair services.

Taxes and Other Charges

In addition to the purchase price, the buyer will be responsible for paying all applicable taxes and similar charges imposed by federal, state or local governmental entities.

Shipping and Freight Charges

For our Depot Repair service items the shipping charges are included at no-charge to customers in the continental United States.

For purchases, all shipments are F.O.B. origin and therefore shipping charges are the responsibility of the buyer.

Delivery Inspection, Acceptance and Returns

All items have been inspected by our technicians and staff prior to shipment and should be thoroughly inspected by the customer upon receipt. All claims of damaged, defective, short or over shipment must be made within ten (10) days of the product receipt.

A credit for returned items cannot be issued without prior approval and a Return Goods Authorization number. Hospital Warehouse may require a restocking fee as a condition of authorizing a return. To insure proper credit all items and accessories must be returned in the condition they were received. Original containers and packing materials should be used to safely return the product.

Privacy Statement

Hospital Warehouse, LLC is committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Termination of Agreements and Refund Policy

Both the Client and Hospital Warehouse have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.